Privacy Policy

Account data: the details you provide during onboarding — business name, industry, contact name and email, country, timezone, and currency.

Workspace data: the operational records you enter — products, customers, suppliers, sales, purchases, stock movements, and reports.

Usage & technical data: sign-in events, device and browser details, and error logs needed to operate and secure the service.

B2B POINT OF SALEis a multi-tenant platform in which every company's business data lives in a dedicated, isolated database, separate from all other companies and from the platform database. Cross-company access is not possible through the application.

We use your data to: operate your workspace; process subscriptions and payments; provide support; send transactional notifications; and improve the reliability and security of the Platform. We do not sell your data.

Transactional email is sent on all plans within your monthly allowance. SMS is sent only on paid plans with an SMS quota — SMS is disabled during free trials. SMS is delivered via the gateway configured for your workspace (for example Beem Africa or Twilio).

Optional integrations — accounting (QuickBooks, Tally, Odoo, Akaunting, Zoho Books), ecommerce (WooCommerce, Shopify), payments (Stripe, M-Pesa, PayPal), and SMS gateways — exchange data only when you enable and configure them. Each provider handles the data it receives under its own privacy terms.

We apply role-based access control (roles & permissions), encrypted connections, platform-configurable two-factor authentication, and per-tenant API tokens for the REST API. Access to production systems is restricted and logged.

Workspace data is retained for as long as your subscription (including trials) exists and for a limited backup window afterwards. On written request we will export or delete your company's data, subject to legal retention obligations.

You may request access, correction, export, or deletion of personal data at any time by contacting us at support@b2bpos.co.tz or via WhatsApp +255 672 196 897. We respond within a reasonable period, typically one business day for acknowledgements.

We may update this Privacy Policy as the Platform evolves. Material changes will be announced in-product or by email. The “Last updated” date above reflects the current version.